Learn to Control Your Inbox: How to Organise your chats using up to 20 customisable WhatsApp Labels

Have you ever felt like your WhatsApp Inbox has become a complete chaos? Important customer questions, casual chats, leads from sales -all mixed in?

Good news: WhatsApp Labels can be your latest secret weapon!

In this blog, we're going into the details of how to arrange your chats by using the possibility of 20 custom labels and keep all of it neat, efficient and incredibly professional. We'll also discuss the way chat labeling (especially the automated marking) makes your life much, easier!

Let's get rolling!

What is Chat Labeling (And Why It's Awesome)?

Chat Labeling is similar to sticky notes over your chats, however, it's much more fun.

It's the method of giving a label or tag to every chat in accordance with its contents or the context.

An example:

Got an inquiry from a client about price? Add the "Sales Inquiry" label.

The VIP client requires assistance? Label it "Priority Support."

If the number has already been saved to your contacts and you want to label it, there will be a label with the Like unread, favourite, groups, contact, and non-contact name will be displayed on top of it when the number is labeled. It's easy to spot!

Enable Chat Labeling in a Few Clicks

Here's how you set it up:

• Start your WhatsApp Business app.
• Head to the WAWCD dashboard > Labels on the top.
• Tap on Assign Label to Chat.
• Boom! It's time to get organized as a professional.

Keep in mind:

Once you have assigned a label to a contact, the selected label appears immediately for contacts saved, which makes it easy to spot important conversations at a glance.

20 Labels: Endless Possibilities

With as many as 20 different labels that are available, the options are limitless.

Here's how you can arrange the chats you have:

Label Idea	USe Case
New Lead	The latest inquiries have started to come from
Follow Up	You need to contact them once more
Payment Pending	People who owe you money
VIP Client	Customers with top priority
Support Needed	Tickets for customer service are open to the public.
Order Confirmed	Orders are completed
Feedback Received	Customer testimonials from customers.
Event Registration	Register for webinars and events.
Promo Interested	Customers are interested in your offers
Complaint Handling	The sensitive and urgent issues that require attention
Upsell Opportunity	Ideal to cross-sell
Waiting for Response	The message has been sent; we are now waiting
Promo Interested	Customers are interested in your offers
Consultation Booked	Scheduled appointment
Staff Communication	Chats between the team members
Product Inquiry	Particular product-related issues
Delivery Issue	Issues with shipping
Partnership Inquiry	Opportunities for B2B
Training Needed	A customer or staff member who requires instructions
Refund Requested	Refund cases that require handling
Content Collaboration	Collaborations between Influencers or PR

How to Actually Use Labels Like a Pro

Learn how labels can actually make a difference for you

Create a Label

• Chat with us.
• Tap one of the 3 dots (top right corner).
• Tap Label Chat > Create New Label.

Assign Labels to Multiple Chats

• Create the labels according to your need
• Select the label you want to use.

Filter Chats by Label

• In the chat screen, click the menu.
• Select Labels.
• Pick the title you would like to see.

You're now only looking at chats with that tag! Don't scroll around forever!

Automate and Save Even More Time

If you're dealing with a lot of chat messages (like a busy retail store or service), you can make it easier to automate the labelling process:

• Create workflows that will assign a label according to the keywords in your forms, form, or even customer interactions.
• Automatically tag conversations with "New Lead," "Follow Up," or "VIP" without lifting a finger.

Tips: Some advanced systems provide rules for things like:

"If the message contains 'price' or 'cost', label as Sales Inquiry automatically."

These features make it a completely hands-free inbox!

The Big Wins of Using WhatsApp Labels

Rapidity:	Find the right chat within seconds.
Prioritisation:	Concentrate on the most urgent and important cases first.
Organisation:	Make sure that all departments and teams are in order.
Professionalism:	Clients appreciate when you're at the top of your game.

Final Thoughts:

Do not waste your time scrolling through endless conversations and missing important opportunities. By using the possibility of 20 WhatsApp labels, you can personalize your dm. You could transform your inbox into an ultimate productivity centre! It's Time to Label Like a Boss.

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