How to Set Up WhatsApp Business with ChatGPT for Automated Replies

Businesses require tools that streamline client communication in the digital environment, and WhatsApp Business combined with ChatGPT offers the perfect combination. Automated replies ensures quick respons es and increases customer satisfaction.

This article is going to guide you on how to set up WhatsApp Business using ChatGPT for automated replies.

To use the benefits of ChatGPT for WhatsApp Business, first activate ChatGPT Mode. This mode enables ChatGPT to respond accordingly based on customer inputs through WhatsApp.

· Turn on ChatGPT Mode from the settings section in your WhatsApp Business.

· Make sure that your WhatsApp Business account is directly connected to ChatGPT for proper integration.

Once ChatGPT Mode has been activated, navigate to the Settings section in order to begin customizing its automated reply settings. Here you can tailor how often responses from ChatGPT will be sent out as well as token usage limits and message limits.

Navigating to the Max Token section within settings. It can determine how many tokens or characters may be generated during any single session.

Set Token Limits: In order to modify this setting, navigate directly to that section in settings.

Set an initial token limit of 800 tokens. ChatGPT will produce multiple automated responses over time but should never exceed to 4000 responses in any 24-hour period. Adjust this setting according to your business needs.

The Max Message setting enables you to control how many responses ChatGPT Whatsapp generates during any period, for instance one hour. In the Settings Panel, configure this limit as the maximum number of messages it can produce every hour.

Example:

If you set an upper limit of 500 messages an hour for ChatGPT to process, ChatGPT will continue responding but won't go beyond this threshold. These limits help protect the performance of the automated system from becoming overwhelmed with too many messages too quickly.

Once the basics of ChatGPT have been configured, its automated replies system will be set in order to respond smartly to customer enquiries.

The Training Section allows you to input keywords, descriptions and FAQs that ChatGPT can use to produce accurate responses for specific customer questions. It plays an essential part in teaching ChatGPT how to provide accurate solutions in response to customers' inquiries.

In your training section, include keywords relevant to your business. These will enable ChatGPT to accurately interpret customer inquiries and reply appropriately. For instance "services time," "pricing," and "refund policy."

Besides adding keywords, write brief explanations or responses for these terms that help ChatGPT provide relevant answers based on customer queries.

Example: When asked by a customer "What is your operating time", ChatGPT recognizes this phrase and responds accordingly with your predefined description of delivery time.

By including frequently Asked Questions in ChatGPT, FAQs section can ensure ChatGPT will automatically address common customer inquiries with accurate and efficient automated replies. This increases accuracy and efficiency.

Example of FAQ: "What are your operating hours?" Answer: "We are open from 9 AM to 6 PM, Monday through Friday."

For questions that fall outside the pre-added keywords and responses, ChatGPT can be programmed to generate answer with a default message.

When ChatGPT doesn't know the answer to a customer query, its default response will simply state "Sorry, I don't have this information." This polite default ensures that their conversation doesn't abruptly conclude and keeps customers engaged throughout.

ChatGPT can accommodate various languages, making it the ideal solution for businesses operating worldwide. The system automatically detects which one your customer speaks in and replies accordingly.

If a client sends a message in Chinese, ChatGPT Whatsapp automatically replies back in Chinese without additional effort from your business. This feature enhances user experience while helping businesses meet diverse customer without incurring extra effort or costs in translation services.

Integrating ChatGPT into WhatsApp Business for automated replies can be an excellent way to increase customer service quality and satisfaction. By setting response limits and training the AI with keywords, as well as taking advantage of multilingual capabilities and language diversity features, your system can serve your clients 24/7.

Also, can handle FAQs, managing language diversity issues and managing unknown queries intelligently. This is why its providing smoother communications and higher customer satisfaction rates overall for your business.