WAWCD - Terms & Conditions

Effective Date: August 7, 2026

1. Introduction

Welcome to WAWCD ("WAWCD," "we," "us," "our"), a WhatsApp automation, CRM, and marketing platform accessible at https://wawcd.com, via our Chrome extension, and through our connected Official WhatsApp Business API service at https://business.wawcd.com.

These Terms and Conditions ("Terms") form a legally binding agreement between you ("User," "Customer," "you") and WAWCD Technologies (operating as WAWCD LLC), registered at 91 Donegall Avenue, Belfast, Northern Ireland, BT12 6LS.

By creating an account, installing our Chrome extension, connecting a WhatsApp number, or otherwise using WAWCD, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the service.

2. Definitions

  • "Service" means the WAWCD site, the Chrome extension Dashboard, official WhatsApp Integration with Business API as well as all the features that go with it (Broadcasting AI Assistant, Workflow Automation, Smart Inbox, Campaign Manager Integrations, and the Contact Saver).
  • "Account" means the registered profile of the user that is used to log in to the Service.
  • "Content" means messages, templates, contacts, media and other campaign-related data that you import, create, or transmit via the Service.
  • "Third-Party Platforms" means Meta/WhatsApp, Google, Airtable, HubSpot or any other platform that is integrated.

3. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use WAWCD. By using the Service, you represent that you meet these requirements and that any WhatsApp number you connect is either your own or one you are authorized to manage on behalf of a business.

4. Account Registration

  • The information you provide must be accurate and up-to-date when creating your Account, whether by Email or Google Sign-In.
  • It is your responsibility to keep the security of your login details and any activity occurring within your Account.
  • WAWCD reserves the right to suspend or terminate Accounts that provide false information, are inactive for extended periods, or are used in violation of these Terms.

5. Description of Service

WAWCD provides tools that allow businesses and individuals to:

Features may vary between the Chrome extension and the Official WhatsApp Business API plan. We may add, modify, or discontinue features at any time to improve the Service, with reasonable notice where the change materially affects paid functionality.

  • Automate WhatsApp conversations and workflows
  • Broadcast messages and manage marketing campaigns
  • Organize a shared team inbox
  • Save and export WhatsApp contacts
  • Integrate with the Official WhatsApp Business API, Google Sheets, Google Drive, Airtable, HubSpot, and other supported tools

6. Compliance with WhatsApp and Meta Policies

WAWCD is a Meta Business Partner and operates in accordance with Meta’s WhatsApp Business Policy, Commerce Policy, and Cloud API Terms. By using WAWCD, you agree that:

  • You are solely responsible for the content of messages you send and for obtaining proper consent (opt-in) from recipients before messaging them.
  • You will not use WAWCD to send unsolicited bulk messages, spam, or content that violates Meta’s WhatsApp policies.
  • WhatsApp/Meta may independently restrict, rate-limit, or ban numbers found violating their own policies; WAWCD is not responsible for account actions taken directly by Meta/WhatsApp, though we provide sending safeguards designed to reduce that risk.
  • Continued abuse of messaging limits or opt-in requirements may result in suspension of your WAWCD Account.

7. Acceptable Use Policy

You agree not to use WAWCD to:

  • Send spam, phishing links, malware, or fraudulent content
  • Harass, threaten, or deceive recipients
  • Impersonate any person, business, or entity
  • Violate any applicable local, national, or international law (including anti-spam and data protection laws)
  • Attempt to reverse-engineer, scrape, or resell the Service without authorization
  • Circumvent WhatsApp’s messaging limits or verification requirements
  • We reserve the right to suspend or terminate any Account found in violation of this policy, without refund, where the violation is material.

8. Data Security and Privacy Commitment

Protecting your data and your customers’ data is central to how WAWCD operates. In line with our Privacy Policy:

Nothing in these Terms overrides the specific data-handling commitments in our Privacy Policy; where the two documents address the same subject, the Privacy Policy governs data practices in detail.

  • All data in transit is encrypted using industry-standard protocols (HTTPS/TLS), and OAuth tokens are encrypted at rest.
  • We collect only the minimum data required to operate the Service; we do not sell your data or your contacts’ data, and we do not use it for third-party advertising.
  • WhatsApp messages processed via the Cloud API are stored temporarily and automatically deleted within 30 days, consistent with WhatsApp Cloud API rules.
  • We do not access Google Drive, Gmail, or other connected-account content beyond what is strictly necessary for the specific feature you activate (e.g., exporting to a Sheet you select).
  • You may request permanent deletion of your Account and associated data at any time by contacting us; see Section 16.

9. Subscription, Fees, and Payment

Certain features of WAWCD are offered under paid subscription plans (e.g., "Pro" tier) shown on our Pricing page; the Chrome extension's core features are available free of charge. Fees are billed in advance regularly (monthly or annually, as selected) and are non-refundable except where required by law or expressly stated otherwise.

10. Free Trials and No-Refund Policy

7-Day Free Trial. Before committing to a paid plan, every new user receives a 7-day free trial with full access to WAWCD's core features. We encourage you to use this period to explore the dashboard, test automation and broadcasting, and confirm the plan that best fits your business before you subscribe. No payment is required to start the trial.

Choosing a Plan. At the end of the trial, you may select the subscription plan that matches your usage needs. Because you have the full trial period to evaluate the Service beforehand, all subscription purchases are final and non-refundable once a paid plan is activated, including partial months, unused features, or early cancellation. This applies regardless of usage level during the billing period.

Why we don't offer refunds after purchase: the 7-day trial is designed to remove the uncertainty a refund policy would otherwise cover; you get hands-on access to decide with confidence before you pay. This also lets us keep our pricing lower and our service faster for everyone, instead of absorbing the cost of post-purchase reversals.

Cancellations. You may cancel your subscription at any time to stop future billing; cancellation will take effect at the end of your current billing cycle, and you will retain access until that date. No prorated or partial refunds are issued for the remaining days of an active billing cycle.

Exceptions. Refunds will only be considered where required by applicable consumer protection law, or in cases of a verified duplicate charge or billing error caused by WAWCD.

11. Third-Party Integrations

WAWCD integrates with third-party platforms such as Meta/WhatsApp, Google (Sheets, Drive, Calendar, Tasks), Airtable, and HubSpot. Your use of these integrations is also governed by the respective third party’s own terms of service and privacy policy. WAWCD is not responsible for outages, data changes, or policy changes made by these third parties that affect the Service.

12. Intellectual Property

All software, branding, design, and content that make up WAWCD (excluding your own Content) are the property of WAWCD Technologies/Spadasoft and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Service without our written permission.

You retain ownership of the Content (messages, contacts, templates) you upload or generate through the Service, and you grant WAWCD a limited license to process that Content solely to provide the Service to you.

13. Service Availability

We aim to keep WAWCD available at all times but do not guarantee uninterrupted, error-free service. The Service may be temporarily unavailable due to maintenance, updates, or factors outside our control, including outages or policy changes by Meta/WhatsApp or other integrated platforms.

14. Limitation of Liability

To the maximum extent permitted by law, WAWCD and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities, arising from your use of or inability to use the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 3 months preceding the claim.

15. Indemnification

You agree to indemnify and hold WAWCD harmless from any claims, damages, or expenses (including legal fees) arising from your misuse of the Service, violation of these Terms, or violation of any third-party right, including WhatsApp/Meta policies or recipient consent requirements.

16. Account Termination and Data Deletion

  • You may close your Account at any time by contacting us at the email below.
  • We may suspend or terminate your Account if you violate these Terms, misuse the Service, or fail to pay applicable fees.
  • Upon deletion, your contacts, messages, campaigns, and account data are permanently removed, unless we are legally required to retain certain records.

17. Governing Law

These Terms are governed by the laws of Northern Ireland, United Kingdom, without regard to conflict-of-law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of Northern Ireland, unless otherwise required by applicable consumer protection law in your jurisdiction.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Service, legal requirements, or WhatsApp/Meta policies. The latest version will always be available at https://wawcd.com/terms-and-conditions.

Continued use of WAWCD after changes are published constitutes your acceptance of the updated Terms. Material changes will be communicated via email or an in-app notice where practical.

19. Contact Us

For questions about these Terms: Compliance Officer, [email protected], WAWCD Technologies, 91 Donegall Avenue, Belfast, Northern Ireland, BT12 6LS.